Below is a simple explanation of the 2019 service charge invoices, statements and what you are to pay.
INVOICE – This sheet tells you the actual figure (cost) for 2019 – this is not necessarily how much you owe.
STATEMENT – Activity – This is the overall balance for your property, showing recent payments and invoices. On this sheet there is a balance due and this is the amount that is to be paid to NGP Management Company. If this figure is in brackets, it means that you are actually in credit and there is nothing for you to pay. If this figure is not in brackets, then you need to pay this amount to the NGP Management Company by 27th November 2020 (or set up a 10-month standing order by this date to cover the full balance due).
If you have any questions or queries, please contact the NGP Management Company firstname.lastname@example.org