Initial service charge invoices were issued in May 2018 and as stated in the covering letter, the Management Company have not chased outstanding payments until after 31 May 2018. Residents who have not paid will be receiving a further letter over the next couple of weeks reminding them of any arrears. This is an initial reminder letter but the letter will request payment within a further 7 days.
As set out at page 12 of the Rent and Service Charge information pack available at the following link P0128-NGP_Rent_Service_Charge_A4_revised18 if payment is not received within 7 days following the next letter, a further administration charge will be added to your account. This is a reasonable charge to cover the cost of additional work collecting service charges and it is unreasonable for that additional cost to be shared between all residents, especially those who have paid.
The Management Company have to actively recover rent and service charges so that residents who have paid are not disadvantaged by those who have not met their legal obligations.
If you have paid or are paying via direct debit this does not impact upon you but if you have not made payment in full or agreed a payment plan please be aware that following the next letter issued, the Management Company will be taking reasonable action to recover outstanding rent and service charges.
If you have queries about your rent and service charges please contact the Management Company via the following link https://www.newcastlegreatpark.com/residential-service-charge-queries/