Residents were issued with Service Charge Invoices and Statements in May 2018. A further letter will be issued over the next couple of weeks to all residents who have not paid these charges or arranged for a payment plan to be put in place.
The letter will request that payments are received within 7 days. As set out at page 12 of the Rent and Service Charge information pack available at the following link P0128-NGP_Rent_Service_Charge_A4_revised18 if payment is not received within 7 days a further administration charge of £25.00 plus VAT will be added to your account. This is a reasonable charge to cover the cost of additional work collecting service charges and it is unreasonable for that additional cost to be shared between all residents, especially those who have paid.
The Management Company have to actively recover rent and service charges so that residents who have paid are not disadvantaged by those who have not met their legal obligations.
If you have paid or are paying via standing order this does not impact upon you but if you have not made payment in full or agreed a payment plan please note that following the next letter issued, the Management Company will be taking reasonable action to recover outstanding rent and service charges.
If you have queries about your rent and service charges please contact the Management Company via the following link https://www.newcastlegreatpark.com/residential-service-charge-queries